Terms of Service

Last updated: April 14, 2026

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you" or "your") and Gremly LLC ("Gremly," "we," "us," or "our") governing your access to and use of the Gremly mobile application (the "App") and the website gremly.app (the "Website," and together with the App, the "Service").

Please read these Terms carefully before using Gremly. By creating an account, downloading the App, or otherwise using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not use the Service.

1. Eligibility

You must be at least 13 years old (or 16 years old if you are located in the European Economic Area, United Kingdom, or Switzerland) to use Gremly. By using the Service, you represent and warrant that you meet the applicable age requirement and have the legal capacity to enter into these Terms. If you are using Gremly on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Your Account

2.1 Account Creation

To use Gremly, you must create an account by providing a valid email address and creating authentication credentials, or by signing in through a supported third-party provider (such as Apple Sign-In or Google Sign-In).

2.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately at support@gremly.app if you become aware of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to protect your account credentials.

2.3 Account Accuracy

You agree to provide accurate, current, and complete information during registration and to update your information as necessary to keep it accurate and complete.

3. Your Content

3.1 Ownership

You retain full ownership of all content you create, upload, or input into Gremly, including MindDrops, tasks, todos, habits, notes, journal entries, Ask Gremly conversations, Space configurations, and any other user-generated content ("Your Content"). Gremly does not claim any ownership rights over Your Content.

3.2 License to Gremly

By using the Service, you grant Gremly LLC a limited, non-exclusive, non-transferable, royalty-free license to store, process, display, reproduce, and transmit Your Content solely as necessary to provide, maintain, and improve the Service. This includes sending Your Content to third-party AI services for classification, organization, enrichment, and other processing as described in our Privacy Policy.

3.3 License Termination

The license granted in Section 3.2 terminates when you delete specific content from the Service or when you delete your account, except to the extent that: (a) Your Content has been shared with third-party AI providers for processing (subject to their respective retention policies), or (b) retention is required by law.

3.4 Your Responsibility for Content

You are solely responsible for Your Content. You represent and warrant that you have all necessary rights to provide Your Content to Gremly and that Your Content does not violate any applicable law or the rights of any third party.

4. AI-Powered Features

4.1 How AI Is Used

Gremly uses third-party artificial intelligence services (including Anthropic Claude, Google Gemini, and OpenAI GPT) to power its core features. AI is used to classify and categorize your MindDrops, generate titles, descriptions, and enrichments for your content, create daily plans (Morning Brief) and weekly summaries, power Ask Gremly conversations, build and update your Life Map (a personalized intelligence layer), suggest Space assignments and organizational structures, and surface insights and patterns from your data.

4.2 AI Limitations and Disclaimer

You acknowledge and agree that:

  • AI-generated outputs are provided for informational and organizational purposes only. They do not constitute medical, legal, financial, therapeutic, psychological, or any other form of professional advice.

  • AI outputs may be inaccurate, incomplete, outdated, biased, or inappropriate. You should not rely on AI outputs as the sole basis for any decision.

  • You are responsible for reviewing, verifying, and acting on AI-generated content at your own discretion and risk.

  • The quality and accuracy of AI outputs may vary and may change over time as AI models are updated by their respective providers.

  • We do not guarantee any specific results from AI-powered features.

4.3 AI Model Changes

We reserve the right to change the AI models, providers, or processing methods used by Gremly at any time without prior notice, provided such changes do not materially degrade the core functionality of the Service.

5. Calendar Integration

When you connect an external calendar (Google Calendar or Microsoft Outlook), you authorize Gremly to access your calendar data in read-only mode. We use calendar data solely to display your events within the App for daily planning purposes. We do not create, modify, or delete events in your external calendar. You can disconnect your calendar at any time through the App's Settings. Disconnecting your calendar will remove your calendar data from Gremly but does not affect your external calendar. Calendar integration is subject to the terms and privacy policies of the respective calendar provider.

6. Subscriptions and Payments

6.1 Free Trial

Gremly offers a free trial period of 8 days (including a grace period) with full access to all features. No payment information is required to start the free trial. At the end of the free trial, access to Gremly's paid features will be restricted unless you purchase a subscription.

6.2 Subscription Plans

Continued access to Gremly's full feature set requires a paid subscription. Subscription plans are currently available at:

  • Monthly: $9.99 per month

  • Annual: $69.99 per year

Prices are in U.S. dollars and are subject to change with notice (see Section 6.5).

6.3 Payment and Billing

Payment is processed through Apple's App Store. When you purchase a subscription, payment will be charged to your Apple ID account at the time of purchase confirmation. Subscriptions automatically renew unless canceled at least 24 hours before the end of the current billing period. Your account will be charged for renewal within 24 hours prior to the end of the current billing period at the rate of your selected plan. Any unused portion of the free trial period will be forfeited upon purchasing a subscription.

6.4 Cancellation and Refunds

You can manage and cancel your subscription at any time through your Apple ID account settings (Settings → Apple ID → Subscriptions). Cancellation takes effect at the end of the current billing period. You will continue to have access to paid features until the end of your current billing period. No refunds are provided for partial billing periods. Refund requests must be directed to Apple in accordance with their refund policies.

6.5 Price Changes

Gremly LLC reserves the right to change subscription pricing at any time. We will notify you of any price changes at least 30 days in advance through the App, by email, or through the App Store notification mechanism. Price changes will take effect at the start of your next billing period after notice. If you do not agree to a price change, you may cancel your subscription before the new price takes effect.

6.6 Free Features

Certain features of Gremly may be available without a subscription. We reserve the right to change which features are included in the free tier at any time.

7. Acceptable Use

7.1 Prohibited Conduct

You agree not to:

  • Use Gremly for any unlawful purpose or in violation of any applicable local, state, national, or international law or regulation

  • Attempt to gain unauthorized access to our systems, servers, databases, or other users' accounts

  • Interfere with, disrupt, or create an undue burden on the Service or the networks connected to the Service

  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the App

  • Use automated means (including bots, scrapers, spiders, or crawlers) to access or interact with the Service

  • Use Gremly to store, transmit, or distribute malware, viruses, or other harmful code

  • Use Gremly to generate, store, or distribute content that is unlawful, harassing, threatening, abusive, defamatory, or otherwise objectionable

  • Attempt to probe, scan, or test the vulnerability of the Service or breach any security measures

  • Impersonate any person or entity, or misrepresent your affiliation with any person or entity

  • Resell, sublicense, or provide access to Gremly to any third party without our written consent

  • Remove, alter, or obscure any proprietary notices on the Service

7.2 Enforcement

We reserve the right, but are not obligated, to investigate and take appropriate action in response to violations of these Terms, including suspending or terminating your access to the Service, removing content, and reporting illegal activity to law enforcement.

8. Intellectual Property

8.1 Gremly's Intellectual Property

The Service, including its design, user interface, features, code, graphics, mascot and character designs, branding, logos, documentation, and all underlying technology, is owned by Gremly LLC and is protected by U.S. and international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, modify, distribute, sell, lease, or create derivative works of any part of the Service without our prior written permission.

8.2 Trademarks

"Gremly," the Gremly logo, the Gremly mascot, and all related names, logos, product and service names, designs, and slogans are trademarks of Gremly LLC. You may not use such marks without our prior written permission.

8.3 Feedback and Suggestions

If you provide us with feedback, suggestions, ideas, or recommendations regarding the Service ("Feedback"), you grant Gremly LLC a perpetual, irrevocable, worldwide, royalty-free, non-exclusive license to use, incorporate, modify, and commercialize such Feedback in any manner without obligation, compensation, or attribution to you. You acknowledge that we may already be developing similar ideas independently or may receive similar suggestions from other users.

9. Third-Party Services and Links

9.1 Third-Party Dependencies

Gremly relies on third-party services to function, including AI providers (Anthropic, Google, OpenAI), infrastructure providers (Supabase, Cloudflare, AWS), payment processors (Apple, RevenueCat), and calendar providers (Google, Microsoft). The availability, performance, and functionality of Gremly may be affected by the availability and performance of these third-party services. We are not responsible for outages, changes, or disruptions caused by third-party services.

9.2 Third-Party Links

The Service may contain links to third-party websites, services, or content that are not owned or controlled by Gremly LLC. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. Your interaction with any third-party website or service is governed by that third party's terms and policies.

10. Service Availability and Modifications

10.1 Availability

We strive to keep Gremly available and operational at all times, but we do not guarantee uninterrupted, error-free, or secure access to the Service. The Service may be temporarily unavailable due to maintenance, updates, server failures, or causes beyond our reasonable control.

10.2 Modifications

We reserve the right to modify, update, suspend, or discontinue any part of the Service (including specific features) at any time, with or without notice. We will make reasonable efforts to notify you in advance of significant changes that materially affect your use of the Service. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

10.3 Beta and Preview Features

We may from time to time offer beta, preview, experimental, or early-access features ("Beta Features"). Beta Features are provided "as is" without any warranties. We may modify, suspend, or discontinue Beta Features at any time without notice. Your use of Beta Features is at your own risk, and you acknowledge that Beta Features may contain bugs, errors, or other issues.

11. Content Backup and Data Loss

11.1 No Guaranteed Backup

While we take reasonable measures to protect your data (as described in our Privacy Policy), we do not guarantee that Your Content will not be lost, corrupted, or destroyed. You are solely responsible for maintaining your own backup of Your Content.

11.2 No Liability for Data Loss

To the extent permitted by law, Gremly LLC shall not be liable for any loss, corruption, or destruction of Your Content, regardless of the cause.

12. Account Inactivity

If your account remains inactive (no logins, no content creation, no subscription) for a period of 12 consecutive months, we may send you a notification at the email address associated with your account. If your account remains inactive for 30 days after such notification, we reserve the right to delete your account and associated data. Active subscribers will never be considered inactive.

13. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GREMLY LLC DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT

  • WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE

  • WARRANTIES THAT AI-GENERATED CONTENT WILL BE ACCURATE, RELIABLE, COMPLETE, OR APPROPRIATE

  • WARRANTIES THAT DEFECTS WILL BE CORRECTED

  • WARRANTIES THAT THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS

YOUR USE OF THE SERVICE IS AT YOUR OWN RISK. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM GREMLY LLC OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

14. Limitation of Liability

14.1 Exclusion of Certain Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GREMLY LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • LOSS OF PROFITS, REVENUE, OR BUSINESS OPPORTUNITIES

  • LOSS OF DATA OR CONTENT

  • LOSS OF GOODWILL

  • COST OF PROCUREMENT OF SUBSTITUTE SERVICES

  • DAMAGES RESULTING FROM RELIANCE ON AI-GENERATED CONTENT OR SUGGESTIONS

  • PERSONAL INJURY OR PROPERTY DAMAGE RELATED TO YOUR USE OF THE SERVICE

THESE LIMITATIONS APPLY WHETHER THE DAMAGES ARE BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF GREMLY LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

14.2 Cap on Liability

IN NO EVENT SHALL GREMLY LLC'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU HAVE ACTUALLY PAID TO GREMLY LLC IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).

14.3 Jurisdictional Limitations

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS.

15. Indemnification

You agree to indemnify, defend, and hold harmless Gremly LLC and its officers, directors, employees, agents, licensors, and affiliates from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with:

  • Your use of the Service

  • Your violation of these Terms

  • Your violation of any applicable law or regulation

  • Your violation of any rights of any third party

  • Your Content

  • Any dispute between you and a third party arising from your use of the Service

This indemnification obligation will survive the termination of these Terms and your use of the Service.

16. Dispute Resolution and Arbitration

16.1 Informal Resolution

Before initiating any formal dispute resolution proceeding, you agree to first contact us at support@gremly.app and attempt to resolve the dispute informally for a period of at least 30 days. Most disputes can be resolved through informal communication.

16.2 Binding Arbitration

If we cannot resolve the dispute informally, you and Gremly LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or the relationship between you and Gremly LLC (including claims arising before or after the termination of these Terms) shall be resolved exclusively through final and binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures, rather than in court.

The arbitration shall be conducted by a single arbitrator. The arbitration may be conducted in San Francisco, California, or, at your election, remotely (via telephone, video conference, or written submissions). The arbitrator shall apply California law consistent with the Federal Arbitration Act and shall have the authority to award any remedy that would be available in court.

The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

16.3 Class Action Waiver

YOU AND GREMLY LLC AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, CONSOLIDATED ACTION, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE THE CLAIMS OF MORE THAN ONE PERSON AND MAY NOT PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.

16.4 Small Claims Court Exception

Notwithstanding the above, either party may bring an individual action in small claims court for disputes within the court's jurisdictional limits.

16.5 Arbitration Opt-Out

You may opt out of this arbitration agreement by sending written notice to support@gremly.app within 30 days of first creating your Gremly account. Your notice must include your name, email address associated with your account, and a clear, unambiguous statement that you wish to opt out of the arbitration agreement. If you opt out, you and Gremly LLC agree to submit to the exclusive jurisdiction of the courts described in Section 21.

16.6 Arbitration Fees

If you initiate arbitration, we will reimburse your filing fees up to $250 if the arbitrator rules in your favor. Each party bears its own attorneys' fees unless the arbitrator determines that a claim was frivolous, in which case the arbitrator may award fees to the prevailing party.

17. Termination

17.1 Termination by You

You may stop using Gremly at any time. You may delete your account by contacting us at support@gremly.app. If you have an active subscription, please cancel it through your Apple ID account settings before requesting account deletion.

17.2 Termination by Us

We may suspend or terminate your access to the Service at any time if you violate these Terms, if we are required to do so by law, if we reasonably believe your account has been compromised, or if we discontinue the Service. We will make reasonable efforts to notify you of the reason for termination when practicable.

17.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. Your Content will be deleted in accordance with our Privacy Policy. Any provisions of these Terms that by their nature should survive termination shall survive, including but not limited to Sections 3 (Your Content — ownership provisions), 4.2 (AI Disclaimer), 8 (Intellectual Property), 11 (Content Backup and Data Loss), 13 (Disclaimer of Warranties), 14 (Limitation of Liability), 15 (Indemnification), 16 (Dispute Resolution), and 21 (Governing Law).

18. Apple-Specific Terms (End User License Agreement)

If you downloaded or purchased the App through the Apple App Store, the following additional terms apply:

  • Parties: These Terms are between you and Gremly LLC only, and not with Apple Inc. ("Apple"). Gremly LLC, not Apple, is solely responsible for the App and its content.

  • Scope of License: The license granted to you for the App is limited to a non-transferable license to use the App on any Apple-branded device that you own or control and as permitted by the Usage Rules set forth in the Apple Media Services Terms of Service.

  • Maintenance and Support: Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App. Gremly LLC is solely responsible for providing maintenance and support.

  • Warranty: In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) of the App to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App. Any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty are the sole responsibility of Gremly LLC, to the extent required by applicable law.

  • Product Claims: Gremly LLC, not Apple, is responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App, including but not limited to: (a) product liability claims; (b) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection, privacy, or similar legislation.

  • Intellectual Property Claims: In the event of any third-party claim that the App or your possession and use of the App infringes that third party's intellectual property rights, Gremly LLC, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.

  • Legal Compliance: You represent and warrant that: (a) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.

  • Third-Party Beneficiary: Apple and its subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.

  • Contact: Questions, complaints, or claims with respect to the App should be directed to Gremly LLC at support@gremly.app.

19. Electronic Communications

By creating an account or using the Service, you consent to receive electronic communications from us, including emails, push notifications (if enabled), and in-app messages. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

20. Notices

Any notices or communications required or permitted under these Terms shall be sent:

  • To you: Via the email address associated with your account, through in-app notifications, or through the App Store notification mechanism.

  • To us: Via email to support@gremly.app with the subject line "Legal Notice."

Notices are deemed received when sent to the email address on file, whether or not actually read.

21. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. Subject to the arbitration agreement in Section 16, any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in San Francisco County, California, and you hereby consent to the personal jurisdiction and venue of such courts.

22. General Provisions

22.1 Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Gremly LLC regarding your use of the Service and supersede all prior and contemporaneous agreements, proposals, and communications, whether oral or written.

22.2 Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions of these Terms remain in full force and effect.

22.3 Waiver

The failure of Gremly LLC to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by Gremly LLC.

22.4 Assignment

You may not assign or transfer these Terms or your rights under these Terms, in whole or in part, by operation of law or otherwise, without our prior written consent. We may assign these Terms at any time without notice or consent, including in connection with a merger, acquisition, or sale of assets. Any attempted assignment in violation of this section shall be null and void.

22.5 Force Majeure

Gremly LLC shall not be liable for any failure or delay in performing its obligations under these Terms due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of government, internet or telecommunications failures, infrastructure failures, power outages, fire, floods, earthquakes, pandemics, epidemics, or third-party service provider outages.

22.6 No Third-Party Beneficiaries

Except as expressly stated in Section 18 (Apple-Specific Terms), these Terms do not create any third-party beneficiary rights.

22.7 Headings

The section headings in these Terms are for convenience only and have no legal or contractual effect.

23. Changes to These Terms

We may update these Terms from time to time. We will provide notice of material changes at least 14 days before they take effect, through one or more of the following: a notification in the App, an email to your registered email address, or a prominent notice on our Website.

Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service and may delete your account.

For non-material changes (such as formatting corrections or clarifications that do not affect your rights), we may update the Terms without advance notice.

24. Contact Us

If you have questions about these Terms, contact us at:

Gremly LLC
Email: support@gremly.app